Acceptance of the Mr Fortune Terms
By accessing Mr Fortune, registering an account or using any service made available through the website, you agree to comply with these Terms & Conditions and any additional rules that apply to a particular service, game or promotion.
These Terms apply to the relationship between you and Mr Fortune in connection with your use of the website and associated services. If you do not accept them, you must not register an account or continue using the relevant services.
Additional conditions may apply to specific products, promotions or transactions. Where those conditions conflict with these Terms, the specific conditions will govern the relevant activity to the extent stated.
Who May Use Mr Fortune
Use of Mr Fortune is subject to applicable age, territorial and legal requirements. You must meet the minimum legal age applicable to the services you intend to use and must not access or participate where doing so would breach the laws applying to you.
You are responsible for determining whether online gambling is permitted for you in your location. Mr Fortune may restrict access where legal, regulatory, technical or operational circumstances require such action.
Information supplied during registration must be truthful, complete and current. An account must be used only by the person in whose name it was registered.
Your Mr Fortune Account and Its Security
You may be required to create an account before accessing particular services. Registration details must correspond to your identity, and you must not create an account using another person's information.
You are responsible for protecting your login credentials and for activity carried out through your account, except where applicable law provides otherwise. If you believe that your credentials have been compromised or that unauthorised activity has occurred, you should notify us promptly.
Multiple accounts may be restricted where they are inconsistent with the applicable account rules. We may investigate accounts that appear to be duplicates, connected through improper activity or being used to circumvent restrictions.
An account must not be sold, transferred, rented or otherwise made available to another person.
Verification and Account Information at Mr Fortune
Mr Fortune may request information or documentation to verify identity, age, account ownership or other details connected with account activity.
Verification may be required before certain transactions or account functions are completed. The information requested can depend on the circumstances and may include documentation reasonably necessary for the relevant check.
If information cannot be verified, appears inaccurate or gives rise to a legitimate compliance or security concern, we may restrict particular account functions while the matter is reviewed.
Deposits, Withdrawals and Transaction Records
Payments must be made using a method available to you and authorised for use with your account. You must not use payment instruments belonging to another person unless expressly permitted under the applicable payment conditions.
Transaction processing may depend on the payment method, verification status, security checks and other operational circumstances. Specific processing periods or limits may vary.
Withdrawals may be subject to account verification and other applicable conditions. We may delay or restrict a transaction where additional checks are reasonably required, where suspicious activity is identified, or where applicable law requires us to do so.
You remain responsible for ensuring that payment information supplied to Mr Fortune is accurate. Where a transaction is reversed, rejected or otherwise affected by a payment provider, additional processing requirements may apply.
Gaming Activity, Wagers and Recorded Results
Games and wagering activity are subject to the rules applicable to the relevant service. You must not interfere with the operation of a game, attempt to manipulate an outcome or use a technical weakness to obtain an improper advantage.
Where a technical malfunction, interruption or material error affects a game or transaction, Mr Fortune may review the relevant activity and take reasonable corrective action. This may include cancelling affected activity where permitted by the applicable rules.
Electronic records generated by our systems may be used when determining account activity, transactions and game events, subject to applicable law and any rights available to you to challenge an error.
Promotions and Additional Conditions
Any bonus, reward or promotional offer made available through Mr Fortune may be subject to separate terms. Those conditions may specify eligibility requirements, qualifying activity, expiry conditions, restrictions or other requirements relevant to the particular offer.
You must comply with the conditions attached to a promotion you use. Promotional conditions do not override these Terms unless expressly stated.
Mr Fortune may withhold or remove a promotional benefit where eligibility requirements have not been met or where the relevant promotion has been used in a manner inconsistent with its stated conditions.
Conduct, Misuse and Prohibited Activity
You must use Mr Fortune lawfully and must not attempt to compromise the website, its systems, another user's account or any associated service.
Prohibited activity includes fraud, collusion, impersonation, unauthorised access, manipulation of transactions or game functionality, use of automated methods where prohibited, exploitation of technical errors, and conduct intended to circumvent account or promotional restrictions.
We may investigate activity that appears inconsistent with these requirements. Where appropriate, restrictions may remain in place while an investigation is conducted.
Nothing in these Terms prevents us from taking action where required to protect users, our systems, third parties or compliance obligations.
When Mr Fortune May Restrict or Close an Account
An account may be suspended, restricted or closed where there is a suspected breach of these Terms, an unresolved verification issue, evidence of fraudulent or prohibited activity, a legal requirement, or another legitimate reason connected with the operation of the service.
We may also restrict access where continued account activity could create a security, compliance or responsible gambling concern.
Where an account is closed, the handling of any remaining balance or pending transaction will depend on the circumstances, applicable rules and legal requirements. Amounts connected with unlawful or fraudulent activity may be treated differently where permitted by law.
You may request closure of your account. Any request may be subject to reasonable checks required to complete outstanding transactions or meet legal record-keeping obligations.
Responsible Use of Mr Fortune
Mr Fortune expects account holders to use gambling services in a controlled manner. Responsible gambling controls or account restrictions may be available depending on the services and jurisdiction concerned.
You may request a break, restriction or other available account control where you feel that continued gambling is no longer appropriate for you. Specific options and their operation may vary.
Age restrictions apply to prevent underage access. You must not allow another person, including a minor, to use your account or access gambling services through your credentials.
Intellectual Property and Website Use
The content, design, software, trademarks, graphics and other materials made available through Mr Fortune are protected by applicable intellectual property rights.
You may use the website only for its intended lawful purpose. Unless permitted by us or by applicable law, you must not reproduce, modify, distribute, commercially exploit or otherwise misuse protected material.
Nothing in these Terms transfers ownership of intellectual property to you.
Complaints, Changes and Legal Interpretation
If you have a complaint concerning an account, transaction or service, you may raise the matter through the customer-service or contact route made available by Mr Fortune. We may request information necessary to investigate the matter and may review relevant account and transaction records.
Mr Fortune may amend these Terms when services, operational arrangements or applicable legal requirements change. Updated Terms will become applicable from the date stated or, where no date is given, when published through the website.
If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by applicable law. A failure to enforce a particular provision does not necessarily constitute a waiver of the right to enforce it later.
These Terms are to be interpreted subject to the mandatory laws and legal protections applicable to the user and the relevant services. Nothing in these Terms is intended to exclude a right or remedy that cannot lawfully be excluded.
